Return eligibility

• Contact contact@extremesimracing.com within 14 days after delivery to request a return.
• Items must be new, unused, uninstalled, and in sealed original packaging, with all hardware, manuals, cables, bags, and included components.
• Used or partially installed products, items missing components, or items that arrive in non-resalable condition are not eligible.
• Returns sent without an approved return merchandise authorization (RMA) may not be accepted or credited.

Return shipping and fees

The customer is responsible for return shipping. Original shipping and applicable handling charges are non-refundable and may be deducted from an approved refund, including when the original shipment qualified for free shipping.

A restocking fee applies to approved returns for refund: the greater of $5 or 15% of the returned item's purchase price.

Pack the item securely in an outer shipping box. Do not write on or attach shipping labels directly to the product's original box. The return must arrive in new, resalable condition.

How to request a return

Email us with your name, order number, the item you want to return, and the reason. If approved, we will send the RMA and return destination. Do not ship to a warehouse or manufacturer unless those instructions specifically direct you to do so.

Returned items are inspected after arrival. We will contact you about the inspection and eligibility. Approved refunds are issued to the original payment method; posting time depends on the payment provider.

Incorrect or damaged items

If we sent the wrong part or an item arrived damaged, contact us before installing or using it. Include your order number and photos where applicable. We will review the issue and provide instructions. When we confirm that we sent the wrong part, we will cover shipping charges for the correction.